Frequently
Asked Questions
for Carpet Care.
Do
I need to move my furniture out in preparation?
Lighter
objects, such as waste paper bins, books, clothing and boxes
can be moved to clear the area so we can access more of the
carpet. Bentley's are happy to move lounge suites and lounge
chairs forward and back as part of the clean (depending on the
feet of the lounges and weight). Generally, things like entertainment
units and bookshelves can be left in their usual place.
How
often should I get my carpets cleaned?
When
you feel the carpet needs cleaning! Although some carpet cleaners
will push 12month or even 6month cycles in an effort to generate
work for themselves, Bentley's does not for the simple reason
that while 1 household may have raging parties every weekend,
neighbours may spend many hours at work and going away for weekends.
They will both dirty their carpets at quite different rates,
and so a timeframe is not the solution. It is a good question
to filter out the more reputable carpet cleaning businesses
from the others.
How
long will my carpets take to dry?
For
steam cleaning, drying times can range considerably depending
on initial dirtiness of carpet, thickness of carpet pile, air
temperature and humidity, and ventilation factors such as if
the premises have open windows or are closed up and how much
breeze is about. Typically, carpets will dry the same day but
sometimes overcast or rainy days may prevent this. Bentley's
is continually assessing the weather forecasts and if it suits
the client, we are happy to change the appointment time to get
a faster drying time.
When
can I walk on my dry-cleaned carpet?
You
can walk on them straight away.
When
can I walk on my steam-cleaned carpet?
Straight
away provided your feet or shoes are clean.
Will
the carpet smell after it is cleaned?
The
general response from customers is that they are pleasantly
surprised how much fresher the house smells after Bentley's
has cleaned the carpets.
We also have deodorisers to treat any strong odours from pets
or various accidents which may occur. We charge no extra for
this service over our normal price.
|
Frequently
Asked Questions
for Pest Management.
Do
I need to empty my kitchen cupboards?
No,
it's not necessary to empty cupboards as we apply a gel
to areas where cockroaches nest or harbour. No liquid sprays
are applied to these areas.
Is my cat / dog safe?
There
is no concern to the safety of animals since the amount of active
constituent that they may take in, either by contact while it's
wet or by ingesting it orally, is very small.
What do I need to do prior to the Pest Control treatment?
Access to room edges is necessary to spray along skirtings.
Therefore clothing articles, magazines, toys etc. should be
moved off the ground. All food items should be cleared from
bench and table tops.
Will the spray you use stain my carpet?
No, the emulsion we spray does not stain. It's a water
based residual spray that doesn't contain strong solvents which
might affect colouring or finishes.
Will the spray affect humans?
No, it will not affect you. The chemicals we apply
are registered to be used in hospitals, schools and public places.
(see also MSDS
- Material Safety Data Sheets)
Is it safe to stay in my premises while you spray?
It's safe, but we recommend that you vacate your
premises while the treatment is carried out and to ventilate
the rooms thoroughly after completion for 3 hours before settling
back in.
My child suffers from asthma. Is it safe to stay?
To avoid triggering an asthma attack, we recommended
that he/she is not present while the treatment is carried out,
and preferably stays away from the premises overnight.
What if I touch areas that have been sprayed?
Sprayed areas are of some concern while still wet. But
once the carrier, which is water from the tap, has evaporated,
the active constituent adheres to the surfaces and will not
contaminate or harm you. Should you get in contact while it's
still wet though, wash with soap and plenty of water as soon
as possible.
Will the gel / paste that is applied
to the inside of cupboards contaminate my food?
No
it will not. The gel / paste is only applied to areas where
insects congregate or harbour, like cracks, crevices or hinges.
Will I see cockroaches, spiders or ants after the treatment?
Yes, it's possible that insects may wonder in from outside.
Chances are that they will have crossed treated areas and will
die shortly after.
How often should I have a Pest Control treatment done?
Regularly at intervals of no more than twelve months.
Shorter periods may be recommended, according to environment
conditions.
Is the treatment guaranteed?
No, it's not guaranteed, but a 6 months warranty
is given.
Do I need to wash everything after the treatment?
There is no need to wash utensils or surfaces once the
treatment is carried out.
I’m renovating. When is it best to do the pest control?
We suggest that the pest control is done after all
trades people have completed their jobs (painting, carpet laying,
landscaping and final clean up). Preferably one or two days
prior to moving in.
I’m planning to have my carpet cleaned. Will that affect
the Pest Control treatment?
It's best to do the pest control after carpets have
been cleaned or vacuumed. (And why not get Bentley's do do both
jobs together, and ensure the work is done properly the first
time.)
If
you have any further questions, don't hesitate to contact Bentley
Carpet Care & Pest Management for more information about
our Pest Management Services !
For
further information or to book...
Phone: 0408 717 670
We
offer carpet cleaning services such as; Steam Cleaning, Dry
Cleaning, Fabric Lounge Suite Cleaning, Leather Lounge Suite
Cleaning, Tile & Grout Cleaning, Wet Carpet / Water Damage
Restoration for: offices, homes, restaurants, clubs and
hotels
|
